Privacy Officer
Accountable for REintel’s compliance with PIPEDA, CASL, and the REintel Partner Data-Processing Addendum.
Contact
Name
Jeff Chisholm
Title
Principal & Privacy Officer, REintel Technology Inc.
Email
Mailing address
REintel Technology Inc.
Attn: Privacy Officer
148 Skootamatta Lane
Cloyne, Ontario K0H 1K0
Canada
Attn: Privacy Officer
148 Skootamatta Lane
Cloyne, Ontario K0H 1K0
Canada
Response target
Within 5 business days for acknowledgement; within 30 days for a full response under PIPEDA §8 / P-39.1 §27.
What to contact the Privacy Officer about
- Access requests— request a copy of your personal information held by REintel (PIPEDA §8(1)).
- Correction requests— request correction of inaccurate or incomplete information.
- Erasure / Right to be Forgotten— request deletion of your conversation records, consent records, and contact-memory rows.
- Consent withdrawal— revoke any consent you have given; reply
STOPto any message for instant CASL opt-out. - Automated-decision review— request human review of an AI-generated message you received.
- Privacy complaints— concerns about how REintel or a partner handled your personal information.
- Security concerns— report suspected unauthorized access or use.
- Sub-processor objections— partners may object to a new sub-processor appointment under DPA v0.9 §4(b).
Escalation to regulators
If you are not satisfied with REintel’s response, you may escalate to a privacy regulator.
- Office of the Privacy Commissioner of Canada (OPC) — priv.gc.ca · 1-800-282-1376.
- Commission d’accès à l’information (Québec) — cai.gouv.qc.ca · 1-888-528-7741.
- CRTC (Anti-Spam) — for CASL complaints at fightspam.gc.ca.